From the Fall 2022 Issue

Leveraging Artificial Intelligence to Optimize IT Ops

Chris Hitchcock
Senior Associate | KPMG

Epiphany Smith
Senior Associate | KPMG

Sallie Sweeney
Director/Tech Enablement | KPMG

Artificial Intelligence (AI) is all around us. Smartphones, navigational software, and online shopping have become part of the foundation for conducting our day to day lives. Artificial Intelligence is already embedded, to some degree, across most of these modern technology platforms. At its core, Artificial Intelligence is the development of computer systems to perform tasks that typically require human intelligence, such as decision making, research, facial recognition, and automation.

The goal of this article is to build on concepts in the article by Kristi Halford entitled, “

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