Shadow AI is an unfortunate term, for this shadow is not malicious, or at least, it’s not intended to be. It is actually full of goodwill and benefits. It’s a symptom of creativity. It shows that your employees have initiative and boldness. They’re eager and excited! Shadow AI is created by people in your organization who want to embed and integrate AI in the pursuit of improving digital processes. Your employees are using AI at work because efficiency is a powerful draw.
However, if these great minds are using AI tools without appropriate governance, security, and compliance . . .
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